Privacy Policy

Last updated: 08/24/2025

Controller: Ovcharka Shop, 50/21, moo2, Koh Phangan, Surrat Thani, 84280, Thailand. Contact: ovcharkacool@gmail.com

What we collect

  • Order data (name, email, shipping/billing address, phone);

  • Device & usage data (IP, cookies, browser);

  • Support communications.

Why we collect it

  • Process and deliver orders;

  • Customer support and order notifications;

  • Fraud prevention and security;

  • Analytics and site improvement;

  • Marketing emails only with consent (unsubscribe anytime).

Sharing of data

We share data with trusted partners solely to run our store:

  • Shopify (store platform & hosting);

  • Payment processors (e.g., Verifone/2Checkout, PayPal) to process payments;

  • Fulfillment & logistics partners to make and deliver your order;

  • Analytics and email service providers (where applicable).

Retention

We retain order records for at least 5 years (accounting/legal). Marketing data is kept until you unsubscribe.

Your rights

You may request access, correction, or deletion of your personal data, and opt out of marketing. Contact: ovcharkacool@gmail.com

Cookies

We use essential cookies (cart, checkout), plus analytics/functional cookies. You can manage cookies in your browser settings.

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